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Insights › Rolling it out to the field team › Field staff won't install another app

Climbing

Field staff won't install another app

Technicians and cleaners already juggle two or three apps and resist a new one, so jobs get updated by text and re-keyed in the office.

Mentions over time

Nov3 in the busiest monthOct

Mentioned more lately: 8 in the last 90 days, up from 4 before that

What people say6 people

MBHPCRGM+2across calls, tickets, surveys and CRM notes

Step 1 of 7

This is Fieldpath’s customer picture

Everything their customers said in calls, tickets and surveys, sorted by what’s growing. Setup complaints are climbing fastest. Open that theme.

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