NewLive calls with AI-synthesised personas

Understand your customers like they're in the room.

Corha turns every call, ticket, and survey into a living persona — with evidence, language patterns, and decision drivers — that your whole team can interrogate, test, and build with.

See it in action
No credit card SOC 2 in progress EU + US regions
lattice.app / personas
Workspace
Personas
Pragmatic Producer
SMB · Operations lead

Wants automation that doesn't replace judgement.

High confidence184 evidence
Cost-Sensitive Optimiser
Mid-market · Procurement

Will trial anything that promises < 6 month payback.

Medium92 evidence
Strategic Architect
Enterprise · Platform

Buys for the next three years, not the next sprint.

High confidence211 evidence
Features

A workspace that thinks in customers, not tickets.

Six pieces that work together. None of them feel bolted on.

Every source. One synthesis.

Connect calls, tickets, surveys, transcripts, NPS, and CRM data. Corha merges them into a coherent picture — automatically.

Personas that update themselves.

Confidence scoring, evidence counts, and last-seen quotes mean your personas reflect this week's customers — not last quarter's deck.

Ask anyone, anything.

Talk to a persona like it's in the room. Every answer is backed by the actual evidence it was synthesised from.

Live call companion.

Open Corha during a customer call and watch language patterns, objections, and decision drivers light up in real time.

Insights that surface, not lurk.

Risks, opportunities, and emerging language patterns get pushed to your inbox — with the data to defend them.

Yours alone, encrypted.

Customer-managed keys, EU + US regions, granular retention. We never train on your data.

Ask anyone, anything

Talk to a persona like it's in the meeting.

No more guessing "what would Sarah think?" Pull up a synthesised persona, ask it a real question, and get an answer backed by the actual conversations it was built from.

  • Cited evidence on every answer
  • Multi-persona panels for tricky calls
  • Resumable threads, shareable with the team
Pragmatic Producer
SMB · Operations lead
Live
Would you upgrade if we added Slack notifications for failed runs?
Probably not on its own. I already get those in Datadog, and a new inbox to triage adds friction. I'd care more about a digest in our existing Monday standup channel.
Sourced from 4 calls · 12 tickets"We don't need another place to look — we need one good place." — Onboarding call, Mar 14
Evidence · "Hates new tabs"
18 sources
CallACME · Onboarding2d ago

"Every new tool is another tab my team forgets to open."

Ticket#482015d ago

"Can this just live inside Slack?"

SurveyQ1 NPS2w ago

"Fewer surfaces, not more."

CallGlobex · Renewal3w ago

"We literally turned off your notifications."

Evidence-first

Every claim, traced back to the exact moment.

No more decks built on someone's gut. Every line of every persona links back to the call timestamp, ticket reply, or survey response it came from.

  • Audit any synthesis in two clicks
  • Confidence scoring per attribute
  • Auto-flag claims that have aged out
How it works

From raw conversations to product decisions, in days.

The whole loop. Nothing on a roadmap.

01

Bring in everything you know

Connect your tools, upload documents, or record and transcribe calls and interviews. Any historical research, ticket, or conversation becomes raw material for your personas.

02

We synthesise the people

Corha clusters conversations into living personas — each one backed by hundreds of cited evidence items.

03

Build with them in the room

Ask, test, simulate. Pipe insights into your standups, decks, and product reviews so customers stay center stage.

Stop guessing what your customers want.

Connect your first source and Corha will draft your starter personas in under five minutes.

See pricing