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Research

5 things Corha doesn’t know yet · 1 study running

Not being researched yet4

What done-for-you setup is worthsingle source

Nine people say they'd pay to skip setup. Nobody has said how much.

OLOps leads who came from spreadsheets

The question that would settle it

  • If we imported your jobs, staff and sites for you, what would that be worth in your first month?

Why it matters: Setting up takes weeks is the fastest-climbing theme, and the fix being weighed is a paid service.

Why field staff don't update jobs on siteevidence disagrees

One ticket blames signal. Two interviews say nobody opens the app at all.

OCOffice coordinators who build the rota

The question that would settle it

  • When a job can't be updated on site, is it because there's no signal, or because nobody opens the app?

Why it matters: Offline mode is on the roadmap, and the evidence for it disagrees with itself.

Who signs off on new toolsnothing known yet

We know who uses Fieldpath. We don't know who decides to buy it.

OOOwner-operators running it themselves

The question that would settle it

  • The last time your business bought software, who made the final call?

Why it matters: Sales calls stall after the demo, and nothing in the evidence says who they stall on.

What two-way Xero sync has to coverevidence is old

Owners ask for it constantly, but the last word on what it should sync is eight months old.

OOOwner-operators running it themselves

The question that would settle it

  • Which should come back from Xero to the job first: invoice sent, invoice paid, or both?

Why it matters: Working with the tools they already use is the largest steady theme.

Being researched1

How approvals work past 50 peoplesingle source

Larger teams want approvals handed down, but nobody has said to whom.

AHTeams who want approvals handed down

The question that would settle it

  • Who approves rota changes when you're away?

Why it matters: Approvals for teams over 50 is climbing, and Delegate approvals (FP-231) is waiting on this answer.

Being researched in Approvals at larger teams
Step 1 of 7

This is Fieldpath’s customer picture

Everything their customers said in calls, tickets and surveys, sorted by what’s growing. Setup complaints are climbing fastest. Open that theme.

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