Put your cohorts in the room.
Add cohorts to a live session and they react as you discuss. Tag a cohort in a ticket comment and they weigh in. Both work the same way: your cohorts are participants, not artefacts.
Try it with your own website, no account. We read the public page and keep nothing.
So the idea is to put notifications behind a per-workspace setting. Digest by default for new workspaces, with per-event still available for anyone who wants it.
The thing I'm worried about is admins inheriting it and not knowing the lever exists at all.
Digest-by-default is exactly what I keep asking for. The team will actually read it.
Two settings to think about is creep. Can per-event default off for any new org?
Will admins see the lever in onboarding, or only when something goes wrong?
Real reactions, not generic AI takes
Each cohort reacts in its own voice (agreeing, pushing back, raising a concern, asking, or observing) grounded in the evidence that defines them.
Tag a cohort in a ticket
Mention @cohort in a comment and they reply as themselves. Useful when a ticket helps one cohort but you need to know how it lands for another, and how to make it work for both.
Multiple cohorts, one conversation
Add as many cohorts as you want to the room. You'll see each one's take side by side, not a flattened consensus.
Mention a cohort.
Get their take in seconds.
Open a ticket, write a comment, and @-mention a cohort. Corha asks them how the change reads from where they sit and posts the reply right back in the thread, with a positive / negative / mixed verdict next to their name.
- @cohort mentions in any ticket comment
- Or pick from a list with “Get cohort feedback”
- Reply lands as a comment with a verdict
Per-workspace notification setting
Default new workspaces to digest-style notifications. Keep per-event available as an opt-in.
Helps the @Pragmatic who keep asking for fewer surfaces, but I want to know how this reads for @Strategic (they admin most of the big workspaces).
Digest as the default is right for new orgs. The risk for me is existing workspaces inheriting it silently. Surface the setting inside admin onboarding so I know the lever is there. Otherwise I'm a yes.
Bring your customers into every decision.
Start with your website, or connect your first source, and Corha will tell you what it found and what you still need to find out.
Try it with your own website, no account. We read the public page and keep nothing.