Strategy and growth

Product-market fit

Also known as PMF

Product-market fit is the point at which a product satisfies a strong market demand so well that customers adopt, stay and recommend it, and demand begins to pull the business forward.

How do you know if you have product-market fit?

It usually shows up as a mix of signals: retention that flattens instead of decaying to zero, organic word of mouth, customers who would be very disappointed to lose the product, and demand that outpaces your ability to serve it.

How is product-market fit measured?

There is no single metric, but common proxies include retention curves, the Sean Ellis test (the share of users who would be very disappointed without the product, with 40 percent often cited as a threshold), and net revenue retention.

How does customer insight help you reach product-market fit?

Fit is found by understanding a specific market's job deeply enough to serve it better than the alternatives. Systematically listening to customers shortens the loop between a hypothesis and the evidence that confirms or kills it.

Frequently asked

Product-market fit, in brief

What is product-market fit?
Product-market fit is the point where a product satisfies strong market demand so well that customers adopt, retain and recommend it, and demand starts to pull the business forward.
How do you measure product-market fit?
Common proxies are flattening retention curves, net revenue retention, and the share of users who would be very disappointed to lose the product, often benchmarked around 40 percent.

Put the theory to work.

Corha turns your calls, tickets and surveys into living personas and evidence-backed insights, so these ideas become part of how your team works, not just definitions.